Player Wellbeing First

Responsible Gaming
at 98pka

Gaming on 98pka should always be a form of entertainment — never a source of stress, financial hardship, or personal harm. We have built a full suite of responsible gaming tools so that every player in Pakistan can set their own limits, take breaks when needed, and access support without any judgment.

21+
Age Minimum
24/7
Support Team
PKR
Deposit Limits
Self-Exclusion

Your Safety. Our Priority.

21+

Strictly 21 and Above — No Exceptions at 98pka

Under Pakistani law and the terms of our international gaming licence, the 98pka platform is available exclusively to individuals who are 21 years of age or older. Every new account goes through a CNIC-based identity and age verification process before any deposits or gameplay are permitted. If we discover that an account belongs to someone under 21, it is immediately suspended, all funds are returned, and the matter is escalated to our compliance team. We take this responsibility seriously — there are no workarounds and no exceptions. Parents and guardians in Karachi, Lahore, Islamabad, and across Pakistan are strongly encouraged to use parental control software to restrict access to online gambling platforms.

Built-In Tools That Keep You in Control

Every responsible gaming feature on 98pka is available directly from your account dashboard — no need to call anyone or wait for approval. You are in the driver's seat.

Deposit Limits

Set a daily, weekly, or monthly cap on how much PKR you can deposit into your 98pka account. Once you hit the limit, no further deposits are accepted until the period resets. You can lower your limit instantly — increases take 24 hours to prevent impulsive decisions.

Loss Limits

Cap your net losses over a defined period. If your losses reach the threshold you set, the platform automatically pauses your gaming session and sends you a notification. This tool is especially useful during cricket season or PSL when the temptation to chase losses can spike.

Session Time Limits

Define how long a single gaming session can last — from 30 minutes to several hours. When your time is up, 98pka will display a mandatory break screen. You can set a cooldown period before you can start a new session, giving your mind a genuine rest.

Reality Checks

Opt in to receive on-screen notifications at regular intervals — every 30, 60, or 90 minutes — showing you exactly how long you have been playing and your net win or loss for the session. It is a gentle but effective nudge to reassess before continuing.

Take a Break

Need a short break from gaming without fully closing your account? The Take a Break feature lets you pause your 98pka account for 24 hours, 7 days, or 30 days. During this period, login is blocked and no promotional emails will be sent to you.

Self-Exclusion

For players who need a longer or permanent break, self-exclusion closes your account and blocks re-registration for a minimum of 6 months up to a permanent ban. This is our most powerful responsible gaming tool and it cannot be reversed during the chosen period.

How Self-Exclusion Works at 98pka

Self-exclusion is the strongest tool available to you. When you activate it, your 98pka account is immediately locked, all pending bonuses are cancelled, and your account is flagged so that any attempt to re-register using the same CNIC, mobile number, or email address is automatically blocked. We treat self-exclusion requests with the utmost seriousness — you will not receive any promotional messages during the exclusion period.

Important: Self-exclusion records are retained by 98pka for the full exclusion period plus an additional two years to prevent inadvertent re-registration during a vulnerable time. Any account balance at the time of exclusion will be returned to your verified EasyPaisa or JazzCash account within 5 business days.

Exclusion Period Options

Choose the exclusion length that fits your situation. All periods are binding and cannot be shortened once activated.

6 Months 1 Year 2 Years 5 Years Permanent
How to Apply
Requesting Self-Exclusion

You can initiate self-exclusion through any of the following channels — your request will be processed within 24 hours at the latest, but typically within the same business day.

  • Log in to your 98pka account and navigate to Account Settings → Responsible Gaming.
  • Select "Self-Exclusion" and choose your desired exclusion period.
  • Confirm your identity via OTP sent to your registered Pakistani mobile number.
  • Alternatively, contact our 24/7 live chat or email [email protected] to request exclusion directly.
  • You will receive a confirmation email once the exclusion is active.
After Exclusion Ends
Returning to Play Responsibly

Once your self-exclusion period expires, your account will not be automatically reactivated. You must contact our support team to request reinstatement, and we will conduct a brief wellbeing check before restoring access. This cooling-off process is intentional and non-negotiable.

  • Contact live chat to request account reinstatement.
  • Complete our brief responsible gaming wellbeing assessment.
  • Set new deposit and session limits before your first login.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often hard to recognise from the inside. If any of the following patterns sound familiar — whether for yourself or someone you know across Pakistan — please reach out to our support team or use the self-exclusion tool immediately.

Chasing Losses

Placing bigger bets to recover money lost in previous sessions, especially after PSL matches or cricket betting streaks.

Losing Track of Time

Regularly spending more time on 98pka than intended, with sessions extending late into the night or skipping daily responsibilities.

Hiding Your Gambling

Feeling the need to conceal the amount you gamble or the money spent from family members or close friends.

Gambling with Essential Funds

Using money intended for rent, utility bills, grocery expenses, or EasyPaisa mobile top-ups to fund gambling activity.

Mood Tied to Outcomes

Experiencing anxiety, irritability, or depression when unable to access the platform, or when a bet does not go your way.

Failed Attempts to Stop

Trying to cut back or quit gambling multiple times but finding yourself returning to the platform within a short period.

Is Your Gaming Still Fun?

Answer these questions honestly. If you answer "Yes" to two or more, we strongly recommend using our responsible gaming tools or speaking to a support advisor.

Honest Self-Assessment

Do you spend more than you originally planned when you log in to 98pka?
YesNo
Have you borrowed money or sold items to fund your gambling?
YesNo
Do you feel restless or anxious when you are not gambling?
YesNo
Has gambling negatively affected your work, studies, or relationships?
YesNo
Do you feel the need to gamble with increasingly larger amounts to feel the same excitement?
YesNo
Have you lied to family or friends about the time or money you spend gambling?
YesNo

Two or more "Yes" answers? Please contact our 24/7 support team via live chat or email [email protected] to discuss your options. You are not alone, and help is readily available.

What 98pka Commits To

Responsible gaming is not a tick-box exercise at 98pka — it is embedded into the core of how we operate. From the moment you register an account to the last game you play, our systems and our team are working to make sure your experience stays healthy and enjoyable. Here is our commitment to every Pakistani player on our platform.

International Licence Compliance: 98pka operates under an international gaming licence whose responsible gaming standards align with globally recognised frameworks. Our responsible gaming policies are reviewed and updated regularly to reflect best practice and any updated regulatory guidance.

Rigorous Age Verification

Every player must verify their age via CNIC before their first deposit. No account is approved without a confirmed 21+ identity check — no exceptions.

Proactive Behaviour Monitoring

Our systems monitor gaming patterns for indicators of problem gambling. If a player shows signs of harmful behaviour, our responsible gaming team will reach out proactively.

No Predatory Marketing

We do not target players who have self-excluded, set spending limits, or shown signs of problem gambling with bonus offers or promotional materials.

Trained Support Staff

Our 24/7 customer support team includes agents trained to handle responsible gaming conversations with sensitivity, discretion, and genuine care.

Transparent Terms

All bonus terms, wagering requirements, and withdrawal conditions are stated in plain English so Pakistani players fully understand what they are agreeing to before accepting any offer.

Secure and Fair Games

All games on 98pka — from Ezugi live tables to slots — use certified Random Number Generators (RNGs) audited for fairness, so outcomes are never manipulated.

Tips for Keeping Gaming Enjoyable

Small habits make a big difference. These practical tips help you stay in control and keep 98pka a source of entertainment — not anxiety.

Set a Fixed Budget

Before you log in, decide exactly how much PKR you are comfortable spending — and treat it like entertainment money, not an investment. Once it is gone, close the session. EasyPaisa deposit limits make this easy to enforce automatically.

Play on a Schedule

Decide in advance how much time you will spend on 98pka. Set an alarm or use our session timer tool. Unplanned, open-ended sessions are where most responsible gaming problems begin — structure makes the experience healthier.

Play for Fun, Not Profit

Treat every session as entertainment — like going to the cinema or watching a PSL match. The house always has an edge over time, and chasing profits leads to frustration. Wins are a bonus, not a guarantee.

Balance with Other Activities

Make sure gaming is just one of many leisure activities in your life. Exercise, socialising, reading, and other hobbies are important. If gaming starts to crowd out other enjoyable activities, that is a signal to take a break.

Never Chase Losses

Losing sessions happen. The worst response is to place bigger bets to win back what you lost — this is how manageable losses become serious financial problems. If you are on a losing run, log out and return another day.

Talk to Someone

If you feel that gambling is becoming a problem, talk to a trusted family member or friend. You can also reach our support team at any time via 24/7 live chat. Asking for help is a sign of strength, not weakness.

Play Smart. Play Safe. Play at 98pka.

Our responsible gaming tools are ready for you right now — set your limits, activate reality checks, or speak to our support team. Gaming should always feel good.

21+ only. Gambling involves financial risk. Please play responsibly.